We’d love to hear from you.
Whether you have a question about our products, need technical support, want to discuss a project, or simply want to learn more about our services, our team is ready to help.
General inquiries
(409)257 - 0001
Monday – Friday
6.am to 10.pm EST
Head quarter
4938 Berry Street
Colorado Springs
Estimated delivery dates are provided during checkout and in your shipping confirmation email. Delivery times may vary depending on your location, carrier operations, weather conditions, and other factors. You can check the latest estimated delivery date using your tracking information.
Once your order has been shipped, you’ll receive a tracking number and tracking link via email or SMS. Enter your tracking number on the carrier’s tracking page to view the latest updates on your package’s journey.
Tracking updates may sometimes be delayed while the package is in transit between facilities. This does not necessarily mean there is a problem with your shipment. If there has been no update for several business days, please contact our support team for assistance.
If you haven’t received a tracking number, check your order confirmation and shipping emails, including your spam or junk folder. If you still cannot find it, contact our customer support team with your order details, and we’ll be happy to assist you.
You can cancel a scheduled pickup by logging into your account and navigating to your pickup requests. Select the pickup you wish to cancel and follow the cancellation instructions. If you need assistance, please contact our support team before the scheduled pickup time.
The cost of a one-time pickup depends on factors such as package size, weight, pickup location, destination, and service type. You can view the exact price during the booking process before confirming your request.
If you missed your scheduled pickup, you can reschedule a new pickup through your account or contact our support team for assistance. Additional fees may apply depending on the circumstances and service terms.
Automated pickup pricing varies based on pickup frequency, package volume, service location, and your selected plan. Businesses that schedule recurring pickups may qualify for discounted rates. Contact our team for a customized quote tailored to your needs.